Delivery
Christmas delivery
Our Christmas delivery order cut off for NZ is midnight on Weds 18th December. For Australian clients, all orders need to be placed by midnight Thurs 12th December to arrive pre-Christmas.
Aotearoa New Zealand
Due to the busy pre-Christmas period, dispatch times may be delayed as our studio catches up. Rest assured, anything ordered before our Christmas order deadlines will arrive with you safely in plenty of time for the big day.
All NZ orders are sent on a complimentary 2-day delivery service with NZ Post.
Please allow an extra 1-3 days during Sugar High & for rural delivery.
Same day pick up
Pick up from our Titirangi studio is also available. Simply select 'pick up' and you'll receive a notification once your order is ready to be collected. Please contact us on 021 882 048 prior to placing your order if same day pick up is required.
Australia
Shipping to Australia is complimentary for orders over AUD $500, an AUD $50 delivery fee applies for orders under $500. We're only able to deliver the smaller pieces to Australia, if you're interested in a larger piece (framed prints, 50c mixes) please email us on studio@simonlewiswards.com for options. We use an express tracked service with DHL, customers can expect to receive orders within a week of placement date. All import duties, taxes and charges are responsibility of the receiver.
International
A flat rate of NZD $50 applies for all orders to rest of world .Please note we are only able to deliver the smaller pieces internationally. if you're interested in a larger piece (framed prints, 50c mixes) please email us on studio@simonlewiswards.com for options. Intl. customers can expect to receive orders within 10 days of order placement date. All import duties, taxes and charges are responsibility of the receiver.